Tag: pharmaceutical

pharmacy technician in Addis Ababa works without training. He learned by watching others. Knowledge limited. Mistakes happen. Customer confused about medicine. Wrong advice given. Customer upset. Relationship damaged. Business lost. Another pharmacy technician same position. But pharmacy invested in training. She understands medicines. Knows drug interactions. Counsels customers properly. Customers satisfied. Trust built. Business grows. […]

A health extension worker in rural Amhara region is conducting child health assessment. She’s checking children for malnutrition. Many are small for their age. Stunted growth. Underweight. She knows these children need nutritional support. They need vitamin A supplements. They need iron supplements. They need iodized salt. But when she checks her clinic supplies, supplementation […]

An importer in Addis gets a call from EFDA. It’s not routine. The official on the phone is serious. A batch of antibiotics the importer imported and distributed six weeks ago has been found to have quality issues. EFDA is issuing a recall. The batch must be halted. All remaining stock must be retrieved. No […]